Garden City Fire Department Emergency Medical Service Post Incident Patient/Family Survey
The Garden City Fire Department is interested in hearing from you. We are committed to excellence in both patient care and customer service. Please help us maintain this goal by spending a few moments completing our survey. Simply fill out the form below with a ranking of each statement and how you feel about it. Please rank your statement with 1(Strongly Disagree) to 5(Strongly Agree). If the question does not apply to your situation please choose NA (Not Applicable).
Date of Service: use the date format of xx/xx/xxxx example: 04/14/2004
1. The 9-1-1 dispatcher collected all the necessary information quickly and efficiently
2. The 9-1-1 dispatcher was helpful and courteous.
3. I used a cellular/wireless phone to contact 9-1-1
4. The Fire Department provided a timely response to my emergency call.
5. The firefighter-paramedics were thorough in assessing my current condition and obtaining my medical history.
6. The firefighter-paramedics were confident and skillful
7. The firefighter-paramedics moved me appropriately and were as gentle as possible.
8. My pain was managed appropriately.
9. The firefighter-paramedics were helpful and courteous.
10. The firefighter-paramedics explained the situation to me and/or my family members.
11. All reasonable efforst were made to protect my privacy and dignity.
12. I would not hesitate to call for Garden City firefighter-paramedics in case of a medical emergency in the future.
11. The Garden City Fire Department EMS responded with adequate equipment, personnel and expertise to handle my emergency effectively.
Comments:

The City of Garden City, Michigan City Hall Offices are Located at 6000 Middlebelt, Garden City, MI

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